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Features

10Soft is a web-based ERP application which can be used by various retail, wholesale organizations to manage their daily work in effective and efficient manner. Following are its major features

On Demand Dashboard

This feature addresses the issue of scattered data as it helps organizations integrate the data from multiple sources. It also enables users to create customized view of the reports. The decision makers can have an insight into individual, departmental and enterprise performance. This connects the entire organization with one common thread and enables employees interact in an effective and professional way. It also provides key metrics in a highly graphical visual interface. It is only with Structured Query Language and no extra technical knowledge, reports can be generated with the help of powerful 10Soft query builder. These queries are performed with the declarative SELECT statement which retrieves data from one or more tables, or expressions.

Financial Management

With this facility, institutions can manage financial processes that range from maintaining general ledger to advanced fiscal reporting. The main objective of this feature is to automate and streamline the financial processes of organization. Since it allows the users create hierarchical accounts, users can create unlimited number of dynamic accounts. Each cost center can have its own data which they can use in business. The center classifies each and every transaction that is performed on certain account. This information is stored dynamically. With this feature, users can see current year balance, current year budget and previous year balance by monthly summary of selected account. With the help of this feature, income statement for revenues too can be generated and managers can take appropriate financial decisions by looking at the cost and expenses charged against these revenues, including write-offs and taxes.

Human Resource Management

Human resource management is one of the most crucial aspect of any business or for that matter any society. This feature in 10Soft ERP application can be exploited by businesses to manage employee Payroll and all the processes related to employee management. The primary objective of this feature is to maintain the record of all employees which includes information such as employee’s country, state, city, departments, class, skills, qualification, contact information, salary information, family details etc. The payroll function is made automated on the basis of employee time and attendance, taxes and other deductions. It also helps generate periodic pay cheques and employee tax report.

Ticket Support System

This feature is introduced to give users a rich, comfortable and user-friendly experience. A ticket with a unique number can be generated by a customer. A customer can also attach any additional document with the ticket. With the help of many fields such as ticket number, ticket created date, title, department, priority, severity, status, description, solution, comments information, documents etc., a customer can track the ticket. Users can also add comment which makes it highly customizable.

Point of Sales Management

Point of Sales Management by 10Soft makes retailers in full control over sales and inventory. As it facilitates easy customer checkout, sales counter is at great advantage. Designed with a touch screen, the feature has properties like accounts, terminal, hardware configuration life, account book type, warehouse etc. Corresponding voucher like sales invoice, sales return, payment, receipt etc. are generated by accounts, books and document types of register. Point of Sales also facilitates stock management in a very effective and powerful way. Stock management involves records of items that are sold. The feature also offers dynamic payment type options. It includes payment through credit cards, bank debit cards, electronic checks, and even gift/loyalty cards.

On Demand Report

As the name suggests, users can customize the reports the way they want to. Reports can range from desktop to the boardroom. It also offers SQL reporting features which help users design custom report like creating format, addition of fields etc. Through Query Builder, queries can be customized and these queries in turn customize reports as per the user requirements. Reports can be designed to any level of complexity as it creates high-quality professional reports and documents. Users can edit or delete the present report configuration and also preview the report.

CRM (Customer Relationship Management)

10Soft has divided customer relationship management into four categories – direct activity, indirect activity, lead and ticket management. This feature includes approaching prospects via e-mail campaigns, and adding them into the system when they are turned into customers. In order to enter specific information as required by the system, users can customize the fields. Users can also track record of category of activity and other information related to that specific activity. With campaign group feature, users can create campaign, send e-mails and track those e-mails.

Asset Management System

Asset management system offered by 10Soft is so well-equipped that it helps users create purchase quotation, order and invoice as a part of fixed asset requisition item. It also enables users to generate purchase quotation from fixed asset purchase quotation or even directly without quotation. Fixed assets can be classified into the groups, departments, branches etc. Fixed asset file includes detail for asset code, name, department, asset’s account and amount.